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CRM Mitchell1

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We Service and Repair all CRM Mitchell1 cars

  • 2017 Lexus RX 350

    Lexus RX 350
    Mileage
    46,948
    Service Date
    4/18/2024
    Services Performed
    • CUSTOMER HAS POSSIBLE TRANSMISSION PAN DAMAGE. DO NOT DRIVE CAR. CAR IS LEAKING FLUID. PLEASE LOOK INTO CONCER.
    • DURING MPI, TECHNICIAN NOTED THAT THERE WAS SUBFRAME DAMAGE AND DAMAGE DONE TO THE TRANSMISSION. RECOMMENDED CUSTOMER HAVE VEHICLE TOWED TO BODY SHOW TO ALLOW THEM TO ASSES THE DAMAGES. SPOKE WITH THE CUSTOMER & SENT MPI TO THE CUSTOMER WITH THE RECOMMENDATIONS, AND AT THIS TIME CUSTOMER SATISFIED.
     
    MIKE P. gave our service a 5 star review on 4/19/2024
  • 2010 Mercedes-Benz GLK350

    Mercedes-Benz GLK350
    Mileage
    157,001
    Service Date
    4/18/2024
    Services Performed
    • PERFORM MULTI-POINT INSPECTION
    • See note below.
    • Technician first started with addressing the engine misfire codes, vehicle had a random misfire codes. Technician inspected spark plugs and ignition coils. Found that the misfire was stemming from the one of the 6 ignition coils in the vehicle. Technician moved the coil from Cylinder #1 to Cylinder #2 and found that the misfire followed to that cylinder. Technician recommends replacing all 6 spark plugs and at least 1 ignition coil. Replacing all 6 would be best as other could begin to fail in the future. Technician then began looking into the engine coolant temperature codes and found that the thermostat is sticking and setting the plausibility code found in the system. Technician recommend replacing the thermostat and re-testing. Additionally there are other codes present in the system which may need to be addressed next, however we need to begin with solving the misfire and temperature codes as they could be related or a result of the present issues. After repair and extensive test driving vehicle drives good and does not have a check engine light on at this time. Vehicle did still have 0521, and 0946 tumble flap short circuit, and catalytic converter efficiency low. the tumble flap system is related to the secondary air injection system for cold engine start efficiency. and converter code could be related to both that and possible damage done by misfire. At this time recommend driving as normal, should check engine light return more diagnoses into these code may need to be address. Advised customer.
    • REMOVED AND REPLACED THERMOSTAT HOUSING
    • REMOVED AND REPLACED SPARK PLUGS AND COILS
    • GAS – 3 GALLONS FOR TEST DRIVING.
     
    SANDY & MICHAEL F. gave our service a 5 star review on 4/19/2024
  • 2014 Hyundai Sonata

    Hyundai Sonata
    Mileage
    245,667
    Service Date
    4/18/2024
    Services Performed
    • PERFORM MULTI-POINT INSPECTION- GEARSHIFT STICKS SOMETIMES.
    • CHECK AC SYSTEM FOR PRESSURES, LEAKS AND EFFICIENCY.
    • DRAW DOWN A/C SYSTEM-RECHARGE SYSTEM TO FULL AS PER FACTORY SPECIFICATIONS. INSTALL DYE TO AID IN FINDING ANY LEAKS.
    • DIAGNOSTICS TESTING TIME ON CUSTOMERS CONCERN
    • FREE Loaner Vehicle – HONDA CR-V
    • AIR COND HOSE – Remove & Replace –
     
    NATASHA S. gave our service a 5 star review on 4/18/2024
  • 2016 Ford Fusion

    Ford Fusion
    Mileage
    169,002
    Service Date
    4/17/2024
    Services Performed
    • LUBE OIL & FILTER WITH MULTI POINT INSPECTION
    • TIRE ROTATION-FRONT TO BACK
     
    BARNEY S. gave our service a 5 star review on 4/17/2024
  • 2017 Ford Escape

    Ford Escape
    Mileage
    72,878
    Service Date
    4/16/2024
    Services Performed
    • VIRGINIA STATE INSPECTION
    • LUBE OIL & FILTER WITH MULTI POINT INSPECTION
    • TIRE ROTATION-FRONT TO BACK
     
    MAUREEN C. gave our service a 5 star review on 4/17/2024
  • 2016 Honda CR-V

    Honda CR-V
    Mileage
    116,478
    Service Date
    4/15/2024
    Services Performed
    • ALTERNATOR DRIVE BELT – Remove & Replace – [Includes: Serpentine and V-Belt type Belt(s).]
    • VIRGINIA STATE INSPECTION
     
    SUSAN G. gave our service a 5 star review on 4/16/2024
  • 2014 Chrysler 300

    Chrysler 300
    Mileage
    81,558
    Service Date
    4/12/2024
    Services Performed
    • VIRGINIA STATE INSPECTION
     
    LARRY W. gave our service a 5 star review on 4/13/2024
  • 2022 Mazda CX-9

    Mazda CX-9
    Mileage
    10,744
    Service Date
    4/11/2024
    Services Performed
    • VIRGINIA STATE INSPECTION
     
    TYLER G. gave our service a 5 star review on 4/11/2024
  • 2017 Toyota Tacoma

    Toyota Tacoma
    Mileage
    100,627
    Service Date
    4/10/2024
    Services Performed
    • VIRGINIA STATE INSPECTION
     
    JEFFREY W. gave our service a 5 star review on 4/10/2024
  • 2018 Nissan Rogue Sport

    Nissan Rogue Sport
    Mileage
    35,977
    Service Date
    4/10/2024
    Services Performed
    • VIRGINIA STATE INSPECTION
     
    CYLDE M. gave our service a 5 star review on 4/11/2024