Cadillac Archives - Auto Care Clinic

2013 Cadillac SRX
Mileage
90,962
Service Date
4/20/2026
Services Performed
PERFORM MULTI-POINT INSPECTION
Performed a road test with customer and noise is not present at this time. Found right rear stop mount broken in the spring housing but not an urgent issue to be addressed at his time, repair can be completed when the customer comes in for the next service. If noise gets louder or more frequent customer should return the vehicle. TN
BETTY T. gave our service a 5 star review on 4/20/2026
2004 Cadillac DeVille
Mileage
106,510
Service Date
10/22/2025
Services Performed
FOUND WATER BOTTLE UNDER SEAT HITTING CONNECTOR
HARD PULL TO THE LEFT STEERING WHEEL OFF CENTER LEFT REAR SHOCK IS LEAKING FRONT LOWER CONTROL ARM BUSHINGS WORN OUT
WHEN CUSTOMER WAS AT COSTCO THEY TOLD HER SHE NEEDED HER ALIGNMENT CHECKED/DONE.
REPLACE VALVE COVER GASKETS
OIL FILTER HOUSING &/OR GASKET – Remove & Replace – Adapter
OIL PRESSURE SENDER OR SWITCH – Remove & Replace – [Includes: R&I Engine Mount.]
SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both,Non-Limo
PRESSURE TEST COOLANT SYSTEM FOR ANY LEAKS TECH FOUND WATER PUMP IS LEAKING CUSTOMER DECLINED WORK AT THIS TIME
REPLACE REAR LOWER CONTROL ARMS
PLACE VEHICLE ON ALIGNMENT RACK, ATTACH EQUIPMENT, MEASURE CASTER, CAMBER AND TOE. COMPARE TO VEHICLE SPECIFICATIONS. SET AND ADJUST ALL APPROVED ALIGNMENT ANGLES WITH ALLOWABLE SPECIFICATIONS.
REPLACE WIPER BLADES
TECHNICIAN PERFORMED OIL CHANGE WITH FILTER, CHECK TIRE PRESSURE, TOPPED OFF FLUIDS, WASHER FLUID, RESET OIL LIFE/MAINT LIGHT. PERFORM VISUAL INSPECTION OF ENTIRE VEHICLE
DOTTIE W. gave our service a 5 star review on 11/17/2025
2020 Cadillac XT4
Mileage
32,149
Service Date
10/22/2025
Services Performed
Passes – Tires may need replaced in the near future.
DON N. gave our service a 5 star review on 10/22/2025
2011 Cadillac DTS
Mileage
143,868
Service Date
7/10/2025
Services Performed
CHECK AC SYSTEM FOR PRESSURES, LEAKS AND EFFICIENCY. Found A/C compressor leaking and repairs covered under warranty when it was installed on 10/24/24.
Technician found broken and corroded pins at body harness connector at passenger side kick panel. Technician repaired broken connection by overlaying wire to bypass the connector
Technician found broken and corroded pins at body harness connector at passenger side kick panel. Technician repaired broken connection by overlaying wire to bypass the connector
FREE Loaner Vehicle
JOHN & BECKY N. gave our service a 5 star review on 7/27/2025
2015 Cadillac SRX
Mileage
143,435
Service Date
7/8/2025
Services Performed
PERFORM MULTI-POINT INSPECTION
FREE SCAN AND RECORD CODES LOCATED IN SYSTEM. PERFORM DIAGNOSTIC TESTS TO DETERMINE CAUSE OF CHECK ENGINE LIGHT. NO TOOLS TESTING
SCANNED FOR CODES AND FOUND P0171, P0174. CHECKED WIRING AND FOUND TO BE OK. CHECKED MASS AIR FLOW SENSOR AND FOUND PIECES OF THE AIR FILTER IN SENSOR
FREE Loaner Vehicle
REPLACED CABIN AND AIR FILTER AND CLEANED AIR BOX
POWEL & ROBERT H. gave our service a 5 star review on 7/9/2025
2017 Cadillac Escalade ESV
Mileage
103,452
Service Date
6/18/2025
Services Performed
FREE SCAN AND RECORD CODES LOCATED IN SYSTEM. PERFORM DIAGNOSTIC TESTS TO DETERMINE CAUSE OF CHECK ENGINE LIGHT. NO TOOLS TESTING
PERFORM MULTI-POINT INSPECTION
Swapped coils and spark plugs to determine if misfire would travel from cylinder. No change was made to misfire location. Check compression of cylinder 4 and found no compression. Could be possible lifter issue or a more internal fault would need more time to look into issue. After removing valve cover to inspect lifters found push rod is off of rocker arm. After further inspection removed rocker arm and found pushrod to be Bent and scored causing metal shavings into camshaft valley. Roller has exploded and has pieces in and around the area. Recommend replacement of both cylinder heads or engine. Customer declined ant further repairs at this time.
ALLAN S. gave our service a 5 star review on 6/19/2025
2020 Cadillac XT4
Mileage
30,666
Service Date
6/11/2025
Services Performed
TIRE ROTATION-FRONT TO BACK
LUBE OIL & FILTER WITH MULTI POINT INSPECTION
PLEASE CHECK CENTER CONSOLE LATCH
DON N. gave our service a 5 star review on 6/11/2025
2024 Cadillac XT4
Mileage
4,548
Service Date
4/10/2025
Services Performed
VIRGINIA STATE INSPECTION
MARC H. gave our service a 5 star review on 4/10/2025
2015 Cadillac SRX
Mileage
140,084
Service Date
1/24/2025
Services Performed
LUBE OIL & FILTER WITH MULTI POINT INSPECTION
POWEL & ROBERT H. gave our service a 5 star review on 1/24/2025
2021 Cadillac CT4
Mileage
40,121
Service Date
9/18/2024
Services Performed
VIRGINIA STATE INSPECTION
CHRIS & SUMMER P. gave our service a 5 star review on 9/19/2024

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