DURING THE OIL CHANGE, THE SERVICE ADVISOR FOCUSED ON THE MAIN CONCERNS. THE MPI WAS FILLED OUT AS WELL. OVERALL THE VEHICLE IS IN GREAT SHAPE. RL FINISHED UP THE MPI WITH FOCUS ON MAIN CONCERNS. AFTER FILLING OUT MPI, RL CALLED CUSTOMER, DISCUSSED MPI WITH THE CUSTOMER, AND THE RECOMMENDATIONS, AND THE CUSTOMER APPROVED OF THE FOLLOWING REPAIRS.
ROTATE AND BALANCE ALL FOUR TIRES
ANYTHING ELSE FOR 75K SERVICE
REMOVED AND REPLACED SPARK PLUGS
REMOVED AND REPLACED SERPENTINE BELT
DOUGLAS S. gave our service a 5 star review on 3/1/2025
TEST BATTERY FOR CURRENT CONDITION. NOTE ACTUAL CCA OR CA SPECIFICATION. NOTE TEST RESULTS. ATTACH RESULTS PRINT OUT IF NEEDED.
TECHNICIAN NOTED THAT THE BATTERY FAILED THE BATTERY TEST. TECHNICIAN ALSO FOUND THE VEHICLE HAD THE HEADLIGHT SWITCH WAS LEFT ON. FROM THERE HE COMPLETED HIS MPI OUTLINING SOME RECOMMENDATIONS. FROM THERE RL SENT MPI TO THE CUSTOMER, CALLED AND SPOKE TO THE CUSTOMER AND AT THIS TIME, APPROVED ONLY THE BATTERY REPAIRS.
REMOVE AND INSTALL NEW BATTERY
JACK J. gave our service a 5 star review on 1/2/2025
Recommend – Battery soon. cold cranking amps are getting low – Rear differential service – Transmission service – Brake service – Fuel service Customer declined the repairs at this time.
120K MILE CHECK
PLEASE ADVISE CUSTOMER OF ANY WORK THAT NEEDS TO BE DONE
PERFORM BRAKE SYSTEM FLUSH WITH BG BRAKE SERVICE KIT
ACCESS AIR FILTER AND CABIN AIR FILTER HOUSING REMOVE OLD AIR FILTERS. CLEAN OUT HOUSING OF DEBRIS. INSTALL NEW FILTERS. FASTEN HOUSING.
REMOVE AND REPLACE SPARK PLUGS
FUEL INDUCTION SERVICE FOR GDI ENGINES
KEVIN M. gave our service a 5 star review on 12/7/2024
CUSTOMER STATES THERE IS A WOBBLE AT 70MPH, ESPECIALLY WHEN CURVING LEFT…HAS RECENTLY HAD WHEELS BALANCED BUT DID NOT CORRECT THE PROBLEM
REMOVED AND REPLACED PASSENGER SIDE LOWER CONTROL ARMS WITH BALL JOINTS
PLACE VEHICLE ON ALIGNMENT RACK, ATTACH EQUIPMENT, MEASURE CASTER, CAMBER AND TOE. COMPARE TO VEHICLE SPECIFICATIONS. SET AND ADJUST ALL APPROVED ALIGNMENT ANGLES WITH ALLOWABLE SPECIFICATIONS.
CONNIE S. gave our service a 5 star review on 12/2/2024
Customers main concern and address at this time was coolant related issues. Customer is aware of other concerns rewarding the vehicles. Spoke with adviser to focus on the coolant issues at this time.
LUBE OIL & FILTER WITH MULTI POINT INSPECTION
PRESSURE TEST COOLANT SYSTEM FOR ANY LEAKS Technician pressure tested system and found coolant union under a/c compressor leaking. union is plastic and prone to failure due to heat cycling. Also looked into noise concern for customer, for water pump. Technician verified and provided estimate to replace water pump and thermostat for customer.
Replaced water pump and thermostat assembly.
remove and replace pcv coolant union that was found leaking. Replaced union and bled system.
FREE Loaner Vehicle OUTBACK
CHRIS D. gave our service a 5 star review on 11/18/2024